Terms of Service
Last updated: November 11, 2025
Agreement to Terms
Welcome to Djoorn! These Terms of Service ("Terms") govern your access to and use of the Djoorn health journal application, website, and services (collectively, the "Service") operated by Djoorn ("we," "us," or "our").
By accessing or using the Service, you agree to be bound by these Terms. If you disagree with any part of the Terms, you may not access the Service.
Description of Service
Djoorn is a personal health journal application that allows you to:
- Track health metrics (food, exercise, water, weight, sleep, mood, energy)
- Upload and analyze food photos using AI
- Receive personalized health insights and recommendations
- Set and monitor health goals
- View statistics and trends over time
The Service is provided "as is" and is intended for personal, non-commercial use only.
User Accounts
Account Creation
To use the Service, you must create an account. You agree to:
- Provide accurate, current, and complete information
- Maintain and update your information to keep it accurate
- Keep your password secure and confidential
- Notify us immediately of any unauthorized use of your account
- Be responsible for all activities that occur under your account
Eligibility
You must be at least 13 years old to use the Service. If you are under 18, you represent that you have your parent or guardian's permission to use the Service.
Free Trial and Subscriptions
Free Trial
We offer a 14-day free trial for new users. The trial includes access to all features of the Service. At the end of the trial period, you may choose to subscribe or continue with limited features.
Subscription Plans
We offer monthly and annual subscription plans. By subscribing, you agree to:
- Pay the subscription fee for the plan you select
- Automatic renewal unless you cancel before the renewal date
- Price changes with at least 30 days notice
Cancellation
You may cancel your subscription at any time through your account settings. Cancellation will take effect at the end of your current billing period. No refunds are provided for partial billing periods.
Refunds
We generally do not provide refunds. However, we may consider refund requests on a case-by-case basis for exceptional circumstances. Please contact us at support@djoorn.com to request a refund.
User Content
Your Content
You retain all rights to the content you submit to the Service, including health data, photos, and notes ("User Content"). By submitting User Content, you grant us a license to use, store, and process your content solely to provide and improve the Service.
Content Standards
You agree not to submit User Content that:
- Violates any laws or regulations
- Infringes on intellectual property rights
- Contains malware or harmful code
- Is false, misleading, or deceptive
Content Removal
We reserve the right to remove any User Content that violates these Terms or is otherwise objectionable, at our sole discretion.
Acceptable Use
You agree not to:
- Use the Service for any illegal purpose
- Attempt to gain unauthorized access to the Service or its systems
- Interfere with or disrupt the Service or servers
- Use automated tools (bots, scrapers) to access the Service
- Reverse engineer or attempt to extract source code
- Resell or redistribute the Service
- Use the Service to harm, harass, or threaten others
- Impersonate others or misrepresent your affiliation
Important Medical Disclaimer
Djoorn is NOT a medical device and is not intended to diagnose, treat, cure, or prevent any disease.
The Service provides general health information and tracking tools for personal use only. The insights, recommendations, and AI-generated content are not medical advice and should not be relied upon as such.
You should always:
- Consult with a qualified healthcare professional before making health decisions
- Seek immediate medical attention for emergencies
- Not disregard professional medical advice based on information from the Service
- Verify all nutritional information and recommendations with reliable sources
We are not responsible for any health decisions you make based on the Service.
AI-Generated Content
The Service uses artificial intelligence (Google Gemini) to analyze food photos and provide recommendations. AI-generated content may contain inaccuracies or errors. You acknowledge that:
- AI analysis is approximate and may not be completely accurate
- Nutritional information should be verified independently
- We are not responsible for decisions made based on AI recommendations
- AI features are provided for convenience and educational purposes
Intellectual Property
The Service and its original content (excluding User Content), features, and functionality are owned by Djoorn and are protected by international copyright, trademark, and other intellectual property laws.
You may not copy, modify, distribute, sell, or lease any part of our Service without our explicit written permission.
Third-Party Services
The Service integrates with third-party services, including:
- Google OAuth for authentication
- Google Gemini AI for food analysis
- API Ninjas for nutrition data
- Dodo Payments for payment processing
Your use of these third-party services is subject to their respective terms of service and privacy policies. We are not responsible for the content, policies, or practices of third-party services.
Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW, DJOORN SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES.
This includes damages resulting from:
- Your use or inability to use the Service
- Unauthorized access to your account or data
- Errors, bugs, or inaccuracies in the Service
- Health decisions made based on the Service
- Third-party content or conduct
Disclaimer of Warranties
THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO:
- Accuracy, reliability, or completeness of content
- Fitness for a particular purpose
- Non-infringement
- Uninterrupted or error-free operation
- Security or virus-free operation
Indemnification
You agree to indemnify, defend, and hold harmless Djoorn and its officers, directors, employees, and agents from any claims, liabilities, damages, losses, and expenses (including legal fees) arising out of or related to:
- Your use of the Service
- Your violation of these Terms
- Your User Content
- Your violation of any rights of another party
Termination
We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including if you breach these Terms.
You may terminate your account at any time by contacting us or deleting your account through the Service.
Upon termination, your right to use the Service will cease immediately, and we may delete your User Content.
Governing Law
These Terms shall be governed by and construed in accordance with the laws of the jurisdiction in which Djoorn operates, without regard to its conflict of law provisions.
Dispute Resolution
If you have any concerns or disputes about the Service, please contact us first at support@djoorn.com. We will attempt to resolve the dispute informally.
Changes to Terms
We reserve the right to modify or replace these Terms at any time. If a revision is material, we will provide at least 30 days notice before the new terms take effect.
By continuing to access or use the Service after revisions become effective, you agree to be bound by the revised terms.
Severability
If any provision of these Terms is found to be unenforceable or invalid, that provision will be limited or eliminated to the minimum extent necessary, and the remaining provisions will remain in full force and effect.
Entire Agreement
These Terms, together with our Privacy Policy, constitute the entire agreement between you and Djoorn regarding the Service and supersede all prior agreements.
Contact Us
If you have any questions about these Terms, please contact us:
- Email: support@djoorn.com
- Website: djoorn.com